Shipping & Returns

Shipping Policy

Order Processing

Orders are typically processed within 1-3 business days (excluding weekends and holidays). Once your order is shipped, you’ll receive a confirmation email with tracking information.

Shipping Options & Delivery Times

We offer multiple shipping options to fit your needs:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-3 business days
  • Express Shipping: 1-2 business days (cutoff times apply)

Delivery times are estimates only and may vary due to carrier delays or unforeseen circumstances.

Shipping Restrictions

We currently ship within the [Country/Region]. For international shipping, please check our International Orders page for availability.

Tracking Your Order

Once your order ships, you’ll receive a tracking link to monitor its progress. If you experience any delays, please check with the carrier first, as once the package is in transit, delivery times are beyond our control.

Returns & Exchanges

Return Policy

We accept returns within 30 days of delivery for most unused and undamaged items. To be eligible for a return:

  • Items must be in original packaging with tags attached.
  • Personalized or custom-made products are non-refundable.

How to Return an Item

  1. Visit our Returns Center to initiate a return request.
  2. Follow the instructions to print a prepaid return label (if applicable).
  3. Pack the item securely and ship it back to us.

Once we receive and inspect your return, we’ll process your refund within 5-7 business days.

Exchanges

If you need a different size, color, or product, we recommend placing a new order and returning the original item.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery for assistance. We may require photos for verification before processing a replacement or refund.

Need Help?

For more details, visit our Help Center.